Arbitration is a complex process in which players whose contracts are up and who have at least three and less than six years of major league service time can take the team to a hearing. In that hearing, a panel must choose either the player's figure or the team's figure, with no wiggle room in between. It behooves both parties to reach a compromise agreement while they can, meaning before they ever get to a hearing.
Perhaps no one in baseball is better at doing that than Ng. In nine winters of handling all arbitration cases for the Dodgers, she has gone to a hearing with just two players. One of those was in 2004, with reigning National League Cy Young Award winner Eric Gagne, who had gone a perfect 55-for-55 in save opportunities the year before. The other was in 2007 with reliever Joe Beimel, who was asking for just $337,500 more than the team was offering.
Ng won both of those cases.
"I think it's a tribute to her that more of her cases don't go to arbitration," Abbott said. "She might say it makes it look like she isn't tough enough, but I think that is a disservice to her. ... The arbitration system is set up to find middle ground, and that is what she is so good at. I would guess that more times than not, that middle ground has teetered her way as opposed to the agent's way. That goes back to preparation and the ability to set forth what her arguments are and her rationale is.
"As an agent, I always make sure I'm thoroughly prepared before I talk to her. If I'm not ready, I say, 'Kim, I'll call you back,' because that would be like taking a knife to a gun fight. You know she is going to be prepared for every angle you come at her from."
Facing a daunting list of nine potential arbitration cases this year -- a list that included four former All-Stars, two Gold Glove winners and two players who finished in the top 10 in the NL Most Valuable Player voting last season -- Ng reached amicable agreements with all nine players, all before the deadline for teams and players to exchange figures.
Although three of those players were given two-year deals, Ng signed all nine players for a total of $31.95 million in 2010 salary.